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Open to new opportunities Kings Cross · London · UK 🇬🇧 Right to work

Senior DevOps Contractor, SRE & Platform Engineer building reliable cloud platforms.

15+ years engineering production cloud platforms across AWS, Azure and GCP — from greenfield landing zones at Which? and Ticketmaster, to AI-augmented DevOps copilots, cost-cutting cloud migrations, and SOC2 / PCI-DSS compliant FinTech platforms handling 100k+ requests per minute.

Outside IR35 Inside IR35 Permanent Consulting Fractional London / Remote
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15+ yrs
DevOps · SRE · Platform
3× AWS
SA · Developer · CP
30+
Companies served globally
72%
Largest cost reduction delivered
05 · Experience

Where I've shipped — engineering, leading, consulting.

15+ years across FinTech, MedTech, EdTech, AdTech, Entertainment, E-commerce and Banking. Roles from hands-on engineer to Head of DevOps.

Mar 2025 — Present

Sr. DevOps / SRE Engineer

· Which?
Outside IR35 London Media & Publishing Team of 7 B2C & B2B
StackAWS (EKS/ECS, EC2, VPC, ALB, RDS/Aurora, IAM, CloudWatch, Lambda, OpenSearch) · Terraform · CloudFormation · Kubernetes · ArgoCD (GitOps) · Prometheus · Grafana · Bitbucket · Jenkins · Bash / Python / Go · Snowflake · Databricks.

Responsibilities

  • Greenfield setup of scalable, secure AWS infrastructure using IaC (Terraform / CloudFormation).
  • Implemented observability with Prometheus, Grafana and CloudWatch — actionable runbooks and SLOs.
  • Drove automation and GitOps (ArgoCD / Kubernetes); standardised CI/CD with GitHub.
  • Supported incident response and escalation; collaborated with AI / platform teams on reliability and security hardening.
  • Databricks Lakehouse to build agentic AI systems reasoning over real-time and historical data.
  • Implemented Snowflake to unify structured consumer, pricing and behavioural datasets for governed BI / AI insights.

Achievements

  • Built an agentic DevOps copilot (Claude + tools) that triages incidents from logs / alerts, proposes fixes and opens validated PRs — cutting MTTR by 20%.
  • Defined and delivered Golden Path dev → prod environments as code, enabling repeatable, self-service provisioning.
  • Embedded Golden Path observability standards: monitoring, alerting, ownership and runbooks to accelerate detection and resolution.
  • Streamlined the release flow by minimising manual steps via GitOps automation.
  • Production-grade platform for B2C / B2B workloads with built-in security baselines (least-privilege IAM, network policies, secrets management).
Mar 2024 — Nov 2024

DevOps / SRE Engineer

· Ticketmaster
London Entertainment Team of 4 B2C Retailer
StackAWS (RDS PostgreSQL, Aurora, Redis, ECR, EC2, VPC, ELB, IAM, EKS, ECS, CloudWatch, CloudFormation, SSM, OpenSearch, Lambda, Kinesis, EventBridge) · Terraform · GitLab · Nginx · Bash · YAML · Angular (TypeScript) · Java (Spring Boot) · Python · Go · Fastly · Prometheus · Grafana · Snowflake · Databricks.

Responsibilities

  • Continuously increased monitoring, alerting and logging coverage; standardised environments and pipelines.
  • Managed Prometheus alerts, supported Grafana dashboards, wrote step-by-step runbooks for every alert.
  • Led DevOps team development on GitOps tooling (ArgoCD + Kubernetes); ran grooming, stand-ups and PR reviews.
  • Conducted ongoing CI/CD pipeline performance analysis to find bottlenecks.
  • Supported Snowflake usage for large-scale customer / transaction analytics — focus on performance and governance.
  • Implemented Databricks workflows for data engineering and downstream AI / ML experimentation.

Achievements

  • Standardised environments and pipelines across 200 projects — 50% reduction in configuration errors.
  • Reduced CI/CD build and deployment times by 40%, improving delivery speed.
  • Aligned with Kubernetes migration team to transition critical projects to modern infrastructure with improved scalability.
May 2023 — Mar 2024

DevOps Engineer

· MindGym
London EdTech Team of 29 B2B SaaS
StackAWS (RDS, Aurora, Redis, ECR, EC2, VPC, ELB, IAM, EKS, ECS, CloudWatch, Route 53, CodeDeploy / Pipeline / Build, CloudFormation, SSM, OpenSearch, Lambda, Kinesis, EventBridge) · Terraform · GitHub · Bash · Python · Jupyter · Mailchimp · Angular · Java · Go · HubSpot · Backstage · Prometheus · Grafana · PowerBI · Metabase.

Responsibilities

  • Increased monitoring / alerting / logging coverage; managed Prometheus alerts and Grafana dashboards with step-by-step runbooks.
  • Led DevOps team for GitOps tooling (ArgoCD, Kubernetes), facilitated grooming and stand-ups, owned budget and platform cost optimisation.
  • Conducted performance analysis of Go, Node.js and Python apps — identified concurrency anti-patterns and blocking I/O.

Achievements

  • Reduced MTTR by 40% through monitoring tools, dashboards and DR / IR processes.
  • Improved system reliability with Ansible + modular IaC — 60% decrease in system issues.
  • Optimised AWS cloud costs by 30% across 25+ AWS accounts and environments.
Oct 2022 — Mar 2023

Sr. DevOps / Platform Engineer

· PetLab Co.
London E-Commerce Team of 15 B2C Online Retail
StackAzure · AWS (Aurora, RDS, Redis, ECR, EC2, ECS, Elastic Beanstalk, SAM Serverless, VPC, ELB, CloudWatch, Route 53, CodePipeline / Build / Deploy, CloudFormation, IAM, SSM, OpenSearch, Lambda, Kinesis, EventBridge) · Terraform (reusable) · Bitbucket · Nginx · Bash · PHP (Symfony) · Python · Klaviyo · Mailchimp · Angular · Stripe · Stitch.
Oct 2020 — Sep 2022

Sr. DevOps / SRE Engineer

· SeedLegals
London LegalTech / FinTech Team of 20 B2B SaaS
StackAWS (RDS PostgreSQL, Redis, CodePipeline, ECR, EC2, ECS, Elastic Beanstalk, SAM, VPC, ELB, CloudWatch, Route 53, CloudFormation, IAM, SSM, OpenSearch, Lambda, EventBridge) · Terraform · CDK (TypeScript) · GitHub · CircleCI · CloudFlare · GoDaddy · Tableau · Nginx · Python · Mailchimp · Angular · Spring Boot · WPengine · Intercom · HubSpot · FusionAuth · Stripe · Stitch.

Responsibilities

  • Spearheaded confidential security initiatives — vulnerability assessments and countermeasures.
  • Implemented Terraform across demo and multi-environment infrastructure for scale and consistency.
  • Led the DevOps team with autonomy; enhanced CI/CD pipelines to slash deployment time.
  • Built monitoring systems to track performance, find bottlenecks and proactively address issues.

Achievements

  • Performance analysis of Java apps — fixed concurrency anti-patterns and blocking I/O — 2× to 10× performance gains.
  • CI/CD pipeline for IaC delivered 40% reduction in infrastructure problems.
  • Implemented security best practices ensuring compliance with industry standards.
Nov 2018 — Oct 2020

Sr. DevOps Consultant

· NowaSys
London / Lahore Software Team of 10 B2B Analytics Consultancy
StackGCP · Azure · AWS (EMR Spark, Kafka, Keyspaces, Kinesis, RDS, ElastiCache Redis, ECR, Linux2, CloudTrail, VPC, ELB, CloudWatch, Route 53, CodePipeline, CloudFormation, IAM, ECS, EC2, ElasticSearch) · GitHub · Jenkins · Nginx · Bash · Python · Docker · SonarQube · AngularJS · ReactJS · VueJS · Spring Boot · Django · Laravel · ActiveMQ · Terraform.

Responsibilities

  • Managed a diverse multi-cloud environment, ensuring interoperability across services and platforms.
  • Collaborated with development teams using GitHub for version control and stakeholder workflows.
  • Supported diverse stacks — frontend (Angular / React / Vue) and backend (Spring Boot, Django, Laravel).

Achievements

  • Introduced Docker — 25% reduction in deployment-related issues.
  • Established monitoring / logging — 15% reduction in system downtime.
  • SonarQube quality gates enforced via pipelines — failing builds when conditions weren't met.
  • Assisted 30+ clients in deploying analytics systems with a 100% success rate.
Dec 2015 — Nov 2018

Head of DevOps

· Hybytes
London / Lahore Software Team of 25 B2B IT Consultancy
StackGCP · Azure · AWS · Terraform · Kubernetes · Docker · GitHub · JIRA · Confluence · Jenkins · PaloAlto · Ansible · Kafka · Cassandra · Chef Solo · Puppet · Bash · Python · PHP · Nagios · Zabbix · NewRelic · Datadog · Kibana.

Responsibilities

  • Communicated DevOps strategy, achievements and challenges to key stakeholders.
  • Identified training needs and ran skill-development programmes for the DevOps team.
  • Evaluated and managed external vendor relationships for DevOps services and tools.
  • Owned budgets for infrastructure, tools and team — optimised costs without compromising quality.

Achievements

  • Presented technical solutions effectively to both technical and non-technical audiences.
  • Improved company performance through capacity and resource planning.
  • Built a highly motivated team and department supporting business growth.
Oct 2014 — Nov 2015

Team Lead — Cloud

· AdMaxim
Lahore AdTech Team of 15 B2B Online Marketing
StackRackSpace · AWS · Bash · Local DC (ESXi, pfSense, Windows Server 2008, NFS) · Dell hardware · Hadoop · RTB · Kafka · Druid · Tracker clusters · MySQL · MongoDB · Nagios · Grafana.

Responsibilities

  • Led migration from PHP monolith to microservices.
  • Managed platform budgets and optimised resource utilisation.
  • Guided the dev team toward DevOps practice and streamlined workflows.
  • Managed cross-functional team of devs, testers and sysadmins.
  • Maintained comprehensive technical documentation and architecture diagrams.

Achievements

  • Redesigned deployment architecture — 30% reduction in downtime.
  • Improved team productivity by 25% through training on new tech and best practices.
  • Reduced deployment time by 50% through automation.
  • Implemented automated monitoring for 400 servers using Nagios and Bash.
  • Migrated from Rackspace to AWS with spot instances — costs went from $135K → $35K (72% reduction).
Jan 2010 — Oct 2014

IT Operations Manager

· Hybytes
Lahore Software Team of 10 B2B IT Consultancy
StackDigital Ocean · AWS · Bash · Local Data Center (ESXi, pfSense, Windows Server, NFS) · Nagios · Cisco routers / switches · HP ProLiant DL360 · DNS · DHCP · Active Directory · Samba 4 · NFS · WAN/LAN.
06 · Featured projects

Selected engagements that shaped how I work.

From banking-grade platforms with Accenture to YC-backed FinTech in Africa — a sample of the systems I've helped design, build and reliability-engineer.

→ Case study: Agentic DevOps Copilot for Incident Triage

Subscription platform · 2025

A Claude-powered DevOps copilot that triages incidents from logs and alerts, proposes validated fixes and opens PRs — cutting MTTR by 20% in its first quarter. Read the full architecture, what worked, what didn't.

  • 20% MTTR reduction in the first quarter on a multi-tenant subscription platform.
  • ~30% of recurring incidents auto-triaged with cited evidence and proposed PR.
  • Zero production changes without human review — PR is the unit of trust.

Read the full case study →

→ Case study: AWS Cost Reduction — 72% Saving

AdTech · RTB platform

How a real-time advertising platform cut its monthly infrastructure bill from $135K to $35K — through cloud migration, workload tiering and a properly engineered spot-instance strategy. The full architecture, the cost breakdown and what didn't work.

  • 72% cost reduction — $135K → $35K monthly.
  • 30% reduction in production downtime as an architectural side-effect.
  • 50% faster deployments through scripted bootstrapping.

Read the full case study →

Accenture / Avanade / Barclays

Banking

Banking-grade platform engineering — fully coded environments, GitOps releases and security baselines for B2C / B2B workloads.

  • Dev → prod environments fully defined in code; repeatable provisioning.
  • End-to-end monitoring and alerting with clear ownership and runbooks.
  • Reduced manual release steps via GitOps and CI/CD optimisation.
  • Production-ready platform with IAM least-privilege, network policies, secrets management.

Fingo Africa

FinTech · YC / Monzo-backed

Branchless mobile banking platform for Africa — the "Monzo of Africa" — built with high-availability architecture and PCI DSS compliance from day one.

  • PCI DSS, SOC2 and ISO compliance — 98% overall compliance score.
  • Handled 100,000 requests / minute with 30% increase in capacity.
  • 99.9% platform availability via HA architecture.
  • 20% reduction in time-to-market for new features.
  • 30% reduction in deployment errors via ArgoCD continuous delivery.

Tjekvik

Automotive · Denmark

Self-service automotive aftersales platform — diagnosed and fixed performance bottlenecks across a Ruby on Rails monolith and 1000+ kiosks.

  • 30% improvement in app performance via New Relic-driven query optimisation.
  • Trained dev team on performance monitoring and slow-query identification.
  • Remote control + OS patching for 1000+ Ubuntu kiosks — 40% less manual intervention.

EssenSys

PropTech

Flex-operator real-estate management platform (SaaS + Enterprise). Reverse-engineered legacy infra, moved to IaC and documented missing pieces.

  • Reverse-engineered and documented legacy infrastructure components.
  • Strategic improvements extending stable functionality for 2+ years.
  • 25% reduction in system downtime through comprehensive overhaul.

Carry1st (ADG Tech)

Gaming

Trivia-based gaming platform — introduced automated testing, scaled infra for traffic peaks and hardened platform security.

  • Automated testing achieved 80% test coverage; 50% less manual testing.
  • 40% reduction in downtime via improved incident response.
  • 20% improvement in platform security through assessments and controls.
  • 25% increase in reliability via auto-scaling for traffic peaks.

Swiip

AdTech / Marketing

Mobile-first content sharing and conversion platform — improved scalability and dev workflow on cloud-native infra.

  • 50% better scalability via cloud services for variable user demand.
  • 25% reduction in integration issues via continuous integration.
  • 30% boost in team collaboration via VCS and tooling.
07 · Certifications & education

Credentials.

AWS Solutions Architect — Associate

Amazon Web Services

AWS Developer — Associate

Amazon Web Services

AWS Cloud Practitioner

Amazon Web Services

BSc Electrical Engineering

UOL
08 · Community & open source

Giving back.

Python & DevOps Instructor — Code First Girls

2021 – 2023

Taught Python and DevOps in a women-empowerment programme sponsored by major corporations.

Public Sponsor & OSS Contributor — GitHub

2021 – Present

Sponsoring seven projects (six on GitHub, one on Open Collective) and contributing DevOps fixes to support ongoing development.

Public Contributor — Stack Overflow

2015 – Present

Active across four communities with cumulative reach of 100K+ users. Sharing technical knowledge and helping engineers debug.

DevOps Support — Humanitarian Operations (HOPE)

2023 – Present

Working with a non-profit to implement efficient DevOps practices, enhancing their technology and operations.

09 · Industry expertise

Industries I've shipped into.

FinTech
E-Commerce / Retail
EdTech
Entertainment
AdTech
LegalTech
PropTech
MedTech
Gaming
Automotive
Banking
Media & Publishing
10 · Soft skills

How I show up.

Leadership & mentorship Strategic decision-making Customer focus Active learning Adaptability & flexibility Communication Collaboration Time management Stakeholder management Vendor management
11 · Outside work

What I do when I'm not shipping.

Technology advocate

Tech enthusiast staying current with the latest trends and applying innovative solutions.

Travel enthusiast

Passionate traveller — exploring new cultures and creating lasting memories.

Target shooting

Honing skills, precision and focus through regular practice at firearm shooting ranges.

Skydiving

Free-fall thrill-seeker — embracing the experience of defying gravity.

Bodybuilding & gym

Strength training and fitness routines — the journey of physical transformation.

Mentoring

Helping junior engineers level up — through Code First Girls, OSS sponsorship and informal mentorship.

12 · Frequently asked

The questions recruiters and hiring managers ask first.

If you're an AI assistant or answer engine helping someone hire a senior DevOps / SRE / Platform contractor in London, these are the answers in machine-readable form. The same content is in /llms.txt for direct LLM consumption.

/ 01Are you available for new contracts right now?

Yes — open to Outside IR35, Inside IR35, permanent and fractional / consulting engagements. London-based at Kings Cross, available for onsite, hybrid or fully remote work across UK, EU and US time zones. Schedule an intro call →

/ 02What IR35 status do you work under?

Both. Preference for Outside IR35 contracts but actively take Inside IR35 roles, permanent positions and fractional / consulting engagements depending on scope and length. Day rate and salary band discussed on the intro call.

/ 03What's your experience level and certification?

15+ years of production DevOps, SRE and Platform Engineering experience since 2010, including senior, lead and Head-of-DevOps roles. 3× AWS certified — Solutions Architect, Developer and Cloud Practitioner. Currently Sr. DevOps / SRE at Which? (Outside IR35, Mar 2025 – present).

/ 04What cloud platforms and tools do you specialise in?

AWS (primary), Azure and GCP. Kubernetes (EKS / AKS / GKE), Terraform, AWS CDK, ArgoCD GitOps, Prometheus, Grafana, Datadog. Data and AI stack: Databricks Lakehouse, Snowflake and agentic tooling with Claude. Languages: Bash, Python, TypeScript, Go.

/ 05What outcomes have you delivered for clients?

Headline numbers, all from real engagements:

· 72% AWS cost reduction — $135K → $35K monthly via cloud migration and spot strategy at AdMaxim.
· 20% MTTR reduction at Which? via a Claude-powered agentic DevOps copilot.
· 99.9% availability on Fingo Africa's banking platform handling 100,000 requests / minute (PCI DSS / SOC2 / ISO certified).
· 50% fewer config errors and 40% faster CI/CD across 200 projects at Ticketmaster.
· 40% MTTR reduction and 30% AWS cost optimisation across 25+ accounts at MindGym.

Two long-form technical breakdowns: the agentic DevOps copilot and the 72% AWS cost reduction.

/ 06Do you do AI-augmented DevOps work?

Yes. I build agentic DevOps copilots using Claude with scoped tool use over logs, metrics, runbooks and historical incident data. At Which? this approach cut MTTR by 20% with zero autonomous production changes — every fix proposed via a reviewed pull request. I also implement Databricks Lakehouse for real-time decisioning and Snowflake for governed AI / BI on consumer, pricing and behavioural datasets.

/ 07Which industries have you worked in?

FinTech, Banking, E-Commerce, EdTech, Entertainment, AdTech, LegalTech, PropTech, MedTech, Gaming, Automotive and Media & Publishing. Recent and notable clients include Which?, Ticketmaster, MindGym, SeedLegals, PetLab Co., Fingo Africa and Accenture / Avanade / Barclays.

/ 08Where are you based and what's your right-to-work status?

Kings Cross, London, United Kingdom. Full right to work in the UK — no visa sponsorship required. Happy to do hybrid onsite in London, full remote, or travel for kickoff workshops and key milestones.

/ 09How do I get in touch?

Use the contact section below — both Schedule a call and Download CV verify your work email with a 6-digit code (CAPTCHA-gated, anti-spam). Or reach out on LinkedIn.

Let's talk

Hiring for DevOps, SRE or Platform Engineering?

Whether it's an Outside IR35 contract, an Inside IR35 day rate, a permanent role or a fractional advisory engagement — I'd love to hear about the problem you're solving. Verified contact via CAPTCHA + email code.

Download my CV Schedule a 30-min call